Medical Services Administrator
Company: Hendrick Automotive Group
Location: Jacksonville
Posted on: May 3, 2024
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Job Description:
Stevenson-Hendrick Toyota JacksonvilleLocation: 3124 New Bern
Highway, Jacksonville, North Carolina 28546 Summary: Responsible
for selling, identifying and documenting service, maintenance, and
repair service for customers. Responsible for scheduling service to
be performed.
Advises customers on necessary and recommended services.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to
condition specified by customer.
Estimates cost of mechanical, electrical, or other repairs.
Enters itemized estimate on service order and explains estimate to
customer.
Participates in required training
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and
regulations in the performance of duties.
Reasonable accommodations may be made to enable individuals with
medical conditions to perform the essential functions.
o Bachelor Degree
Field of Study/Work Experience:
Automotive
Desired Work Experience:
Previous experience in automotive or customer service industries.
Working knowledge of the mechanical operations of vehicles.
Excellent interpersonal, customer service, and organizational
skills.
Computer Skills:
Intermediate skills in Microsoft Office products. Ability and
knowledge of the Dealership Management System and other web based
applications utilized for operations.
Scheduled shifts may include evening hours, weekends, and
holidays.
May be exposed to load noise, vibration, exhaust fumes, and other
service repair conditions.
Duties are generally performed in the service area. Work includes
inspection of customer vehicles and frequent movement around the
Service Department to convey information between customers and
service technicians. Frequently interacts with customers, service
manager and service technicians, and employees from various
departments in the dealerships.
Verbal and Writing Ability:
Diversity is strength, and when we trust and respect one another we
can work as a team to achieve at a high level.
Every day we recommit ourselves to the customer experience, and we
are empowered to exceed the expectations of our customers.
Taking ownership of our actions and our decisions allows us to grow
as individuals, and support each other as a team.
Minorities, women, veterans, and individuals with disabilities are
encouraged to apply.
Keywords: Hendrick Automotive Group, Jacksonville , Medical Services Administrator, Healthcare , Jacksonville, North Carolina
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