Qualified Professional - CST (Community Support Team)
Company: Southeastern Integrated Care LLC
Location: Shallotte
Posted on: October 19, 2024
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Job Description:
Summary: The Qualified Professional is responsible for providing
care under the supervision of a Team Leader, Program
Director/Coordinator, or Clinical Director that will include direct
and indirect interventions and participates in the development of
the Person-Centered Plan. Essential Duties and Responsibilities:
Participates in the development of the initial and ongoing update
of the Person-Center-Plan.Advocate for appropriate participation of
person receiving services and family in overall treatment and
follow-up monitoring of progress toward meeting treatment
goals.Serves as support staff for the AP under the direction of the
Team Lead.Develop and demonstrate a thorough understanding of the
clinical diagnosis relevant to the provision of goals in the
PCP.Coordinates activities within the established Person-Centered
Plan (PCP) under the direction of the Team Leader.Performs case
management functions of assisting with linking and arranging for
services and referrals; assists client with scheduling and linkage
to community resources, under the direction of the Team
Leader.Demonstrates ability to provide staff with
individual-specific training and training in the knowledge, skill,
and abilities required by the population.Assists Team Lead with
coordination of discharge planning based on goals established at
the initiation of service.Coordinates service recipient's
transition back into the community/home/family from the type of
careParticipates in a first responder on-call system available to
consumers and/or his/her natural support network on a 24/7/365
basis; coordinates "first response" resources according to consumer
needs and the PCP. Perform duties as requested by the Team Lead or
Clinical Director.Represent the company in a positive manner,
reflective of the company's mission, at all times.Submit all
documentation accurately, neatly, and timely.Maintaining records
and charting each individual and reporting unusual and critical
incidents in a professional, timely manner (within 24
hours).Ensures confidentiality regarding sensitive and protected
information.Ensures individual rights to privacy and protected
health information for the person supported.Assists Team Lead with
service, agency, LME/MCO, state and/or federal documentation
requirements and timelines such as NCTOPPs, PCPs/ITRs, and
reminders relative to Clinical Monthly Summaries, Discharge
Summaries, and Aggregate Reports.Completes Intake Packets for any
of the referrals that the office receives.Accurately documents all
billable encounters into Southeastern Integrated Care's EMR
(electronic medical record) system within 24 hours. Any corrections
will be entered within 24 hours of being notified. Performs all
other duties as reasonably required and assigned.In addition, the
employee must participate in all required training and education as
mandated by the specific service line and clinical coverage policy.
Supervisory Responsibilities:This position can oversee staff.
Qualifications:To perform this job successfully, an individual must
be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.Education/ExperienceBachelor's degree in Human
Service field with 2 years full-time, accumulated MH/DD/SAS
experience with population, OR Bachelor's degree in a field other
than Human Services with 4 years full-time, accumulated MH/DD/SAS
experience with population, OR An individual who holds a license of
Registered Nurse (RN) in North Carolina, and also has 4 years of
experience with MH/DD/SAS population. OR Master's degree in Human
Services field and has 1 year of full-time post-graduate degree
accumulated MH/DD/SAS experience with population. Required
Skills/AbilitiesMust maintain strict confidentialityMust possess
effective communication/documentation skillsMust have a positive
attitude and view the person receiving services as a priorityHigh
level of professionalism Excellent written and oral communication
skillsExcellent customer service and phone skills requiredUse of
basic office equipment and computer; keyboarding skillsAbility to
work independently and as part of a teamFlexibility in responding
and adjusting to changeAbility to prioritize and manage
timeAdvocacy and negotiation skillsAbility to demonstrate
commitment, competence, people skills, and adaptabilityMust meet
10A NCAC 27G.0104Certificates, Licenses, RegistrationsValid NC
driver's license including personal vehicle insurance
coverage.Current license or certification must be maintained if
applicable. Work Environment:The work environment characteristics
described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. The work is performed primarily
in the client's home and in the community and may involve exposure
to cigarette smoke, domestic animals/pets, household pests,
uncomfortable heating/cooling, and other issues related to the
domestic location in which service is delivered. Physical
Demands:The physical demands described here are representative of
those that must be met by an employee to successfully perform the
essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.While performing the duties of this job, the
employee is regularly required to stand; walk; use hands to finger,
handle, or feel objects, tools, or controls; talk and hear; and
taste and smell. The employee frequently is required to reach with
hands and arms and stoop, kneel, crouch, or crawl. The employee is
occasionally required to sit and climb or balance. The employee
must be able to lift and/or move up to 20 pounds and occasionally
lift and/or move up to 50 pounds. Specific vision abilities
required by this job include close vision, distance vision, color
vision, peripheral vision, depth perception, and the ability to
adjust focus. Must be able to drive and operate a personal vehicle
safely and adhere to all applicable state and traffic laws.
PIad8eff721e03-25660-34327619
Keywords: Southeastern Integrated Care LLC, Jacksonville , Qualified Professional - CST (Community Support Team), Other , Shallotte, North Carolina
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